Order Process

At each product page you will find information about the product, including the delivery times. If we hold inventories we usually ship your order within one or two days after processing your order. If we don’t have inventories, we add an estimation of the delivery time.

As soon as you confirm your order through our webshop we lock the prices for you and we process your order. You receive an automatically generated confirmation by email as soon as your payment is received and once the parcel is shipped.

All shipments are fully insured and a signature will be requested to receive the parcel. To most destinations within North America, we can ship within a matter of days.

Ordering online

Our webshop is open for orders, 24/7. During business days you will see that our prices are automatically updated based upon market prices for gold and silver. During the weekend the prices will not change. You can always order online at your convenience.


Ordering by phone

Our Sales department is available on business days from 09.00 till 17.00o’clock. If you prefer to order by phone instead of online, you can give us a call to book your order.

You can contact us at:   +1 (416-428-6339)


Processing of your order

We aim to process your order as quickly as possible. In general we can ship most orders directly from our inventories. If a delivery time applies, we will add the estimated delivery time at the product page and at the order confirmation you receive by email and we will do our utmost best to make sure we do deliver within the estimated time frame.